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AI in course production
AI course-production agents. United Way Worldwide, 2026
I don’t use AI to speed up a single task. I use it to redesign the whole workflow.
The agents I built write the first drafts of outlines, modules and job aids. But faster drafting is worthless if review becomes the bottleneck, so I redesigned the review at the same time. People decide what ships. A subject expert can reject or return any draft, and the learning team checks every course against a rubric before it goes out. Across 11 courses in 2026, expert review per course went from 90 hours to 20.
- BriefFrameworks, personas, standards
- Agents draftOutline, modules, job aids
- Expert reviewCan reject or send back
- Quality checkLearning team, rubric and acceptance criteria
- Published11 courses in 2026